Returns Information

If you are not completely satisfied with your purchase, return it within 60 days. We will refund the full purchase price to your credit card as part of our satisfaction guarantee.

Please use the following address for returns:

Disney Movie Shop
P.O. Box 330
Menasha, WI 54952-0330


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Call 1-888-265-9100 to order by phone (8am-1am ET, Monday - Friday)
Offer valid in U.S. only.

*Disney Movie Rewards membership and Wreck It Ralph Combo Pack purchase required. Offer available to legal residents of the 50 U.S. (and D.C.). Visit DisneyMovieRewards.com for eligibility requirements, details, terms and conditions, point collection and redemption details and expiration date. To earn 200 points, pre-order now. Your Magic Code for 200 points will be emailed with your shipping confirmation. Valid email must be provided at checkout.

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